Steve Butler
About Steve Butler
Steve Butler serves as the Director of Customer Success at CCC Intelligent Solutions, a position he has held since 2022. He has over a decade of experience in customer service and account management, previously working at Auto Injury Solutions and Progressive Insurance.
Work at CCC Intelligent Solutions
Steve Butler has been serving as the Director of Customer Success at CCC Intelligent Solutions since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. His responsibilities include overseeing customer relationships and driving initiatives that promote product adoption and usage. Butler's leadership contributes to the company's commitment to delivering high-quality service to its clients.
Previous Experience at Auto Injury Solutions
Before joining CCC Intelligent Solutions, Steve Butler worked at Auto Injury Solutions as the Director of Accounts from 2015 to 2022. In this position, he managed client accounts and developed strategies to improve service delivery. His tenure at Auto Injury Solutions spanned seven years, during which he gained extensive experience in account management and customer relations.
Career at Progressive Insurance
Steve Butler's career includes a significant role at Progressive Insurance, where he worked as a Casualty Process Implementation Specialist from 2009 to 2015. In this capacity, he was responsible for implementing processes related to casualty claims. His work involved collaboration with various teams to streamline operations and enhance efficiency within the organization.
Education at Texas A&M University-Corpus Christi
Steve Butler studied at Texas A&M University-Corpus Christi from 1989 to 1994. He completed a five-year program that provided him with foundational knowledge and skills relevant to his career in customer success and account management. His education has contributed to his professional development and ability to navigate the complexities of the insurance and customer service industries.