Thomas Jacobson
About Thomas Jacobson
Thomas Jacobson is a Customer Success Manager at CCC Intelligent Solutions in Chicago, Illinois, with a background in market development and sales. He has held various roles in companies such as DocuSign and Coyote Logistics, and he holds a Bachelor of Science in Public Affairs from Indiana University Bloomington.
Current Role at CCC Intelligent Solutions
Thomas Jacobson serves as a Customer Success Manager at CCC Intelligent Solutions, a position he has held since 2023. Based in Chicago, Illinois, he is responsible for managing 12 accounts in the Auto Insurance Major Market, which includes both Standard and Non-Standard carriers. In this role, he provides valuable insights to customers during quarterly business reviews and prescribes solutions for areas of opportunity.
Previous Experience at DocuSign
Prior to his current role, Jacobson worked at DocuSign as a Senior Market Development Representative from 2022 to 2023. His tenure lasted for nine months, during which he contributed to the company's market development efforts. Before this position, he served as a Market Development Representative at DocuSign from 2021 to 2022 for one year, also based in Chicago, Illinois.
Career Background at Coyote Logistics
Jacobson has significant experience in the logistics sector, having worked at Coyote Logistics. He held the position of Carrier Sales / National Account Manager for seven months in 2018. Additionally, he worked as a Customer Sales and Business Development representative from 2018 to 2020 for two years in the Greater Chicago Area, where he focused on customer engagement and sales strategies.
Educational Background
Jacobson earned a Bachelor of Science in Public Affairs from Indiana University Bloomington, where he studied from 2014 to 2018. He also completed a Certificate in Business Foundations at the Kelley School of Business during the same period. Additionally, he participated in a study abroad program in Barcelona in 2017, focusing on International Business.
Notable Achievements
During his career, Jacobson developed a cost savings analysis for a prospective customer, which was presented to the CEO. This analysis resulted in actionable insights that were implemented based on his findings. His ability to identify opportunities for cost savings demonstrates his analytical skills and commitment to customer success.