Thomas Menzel
About Thomas Menzel
Thomas Menzel is a Customer Success Manager for OEM Services at CCC Intelligent Solutions, a position he has held since 2022. He has over a decade of experience in various roles within the automotive and service industries.
Current Role at CCC Intelligent Solutions
Thomas Menzel serves as the Customer Success Manager for OEM Services at CCC Intelligent Solutions. He has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and success within the OEM sector. His role involves working closely with clients to ensure they receive optimal value from CCC's services.
Previous Experience at CCC Intelligent Solutions
Before his current role, Thomas Menzel worked at CCC Intelligent Solutions in various capacities. He served as an Elevate Advisor from 2021 to 2022, where he focused on providing support and guidance to clients. Prior to that, he was a Dealer Solutions Advisor from 2017 to 2021, based in Orlando, Florida, where he developed solutions tailored to dealer needs.
Professional Background in Automotive Services
Thomas Menzel has extensive experience in the automotive services industry. He worked as a Parts Manager at Sanford Paint and Body, Inc. from 2011 to 2013, managing parts inventory and customer service. Additionally, he served as a Service Advisor and Parts Advisor at Hurley Chrysler Plymouth Jeep in Deland, Florida, from 2008 to 2011, where he facilitated customer interactions and parts management.
Marketing Experience
In addition to his automotive experience, Thomas Menzel worked as a Marketing Representative at the University Diagnostic Institute from 2015 to 2017. In this role, he was responsible for promoting services and engaging with potential clients, contributing to the organization's marketing efforts.
Education at Seminole State College of Florida
Thomas Menzel studied at Seminole State College of Florida. His education provided him with foundational knowledge and skills that support his career in customer success and the automotive industry.