Thomas Swalls
About Thomas Swalls
Thomas Swalls is a professional in universal technical support with prior experience at 3Com, where he worked in technical support development for five years from 1996 to 2001.
Work at CCC Intelligent Solutions
Thomas Swalls holds the position of Universal Technical Support at CCC Intelligent Solutions. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their needs are met efficiently. His expertise in technical support contributes to the overall effectiveness of the company's service offerings.
Previous Experience at 3Com
Prior to his current role, Thomas Swalls worked at 3Com from 1996 to 2001. During his five years there, he served in Technical Support Development. His responsibilities included developing support strategies and enhancing customer service processes, which helped improve the overall technical support experience for users.