Tim Peterson
About Tim Peterson
Tim Peterson is a Technical Support Supervisor at CCC Information Services, where he has worked since 2018. He holds an Associate's degree in Computer Information and Technology from the College of DuPage and has over a decade of experience in technical support roles.
Work at CCC Intelligent Solutions
Tim Peterson has been serving as a Technical Support Supervisor at CCC Intelligent Solutions since 2018. In this role, he oversees technical support operations and ensures that customer inquiries are addressed efficiently. His tenure at CCC Intelligent Solutions spans over six years, during which he has contributed to enhancing customer satisfaction and support processes.
Previous Roles at CCC Intelligent Solutions
Prior to his current position, Tim Peterson held two other roles at CCC Intelligent Solutions. He worked as a Senior Technical Support Representative from 2015 to 2018, where he provided advanced technical assistance and guidance. Before that, he served as a Technical Support Representative from 2010 to 2015, where he developed foundational skills in customer support and technical troubleshooting.
Education and Expertise
Tim Peterson studied at the College of DuPage, focusing on Computer Information and Technology. He achieved an Associate's degree between 2000 and 2002. This educational background has equipped him with the technical knowledge necessary for his roles in technical support.
Professional Background
Tim Peterson has a solid professional background in technical support, primarily with CCC Intelligent Solutions. His career in this field began in 2010, and he has progressively advanced through various positions, gaining experience and expertise in customer service and technical problem-solving.