Tim Wood, AI C
About Tim Wood, AI C
Tim Wood serves as the Associate Director of Customer Success at CCC Intelligent Solutions, where he has worked since 2023. With extensive experience in the insurance industry, he leads a team that supports major insurance carriers through innovative solutions.
Work at CCC Intelligent Solutions
Tim Wood has been employed at CCC Intelligent Solutions since 2015, where he has held multiple roles. He currently serves as the Associate Director of Customer Success, a position he has held since 2023. Prior to this role, he was a Senior Customer Success Manager for nine years and briefly worked as a Senior Manager in Customer Success for four months in 2022. His responsibilities include leading a team of experts in the Auto and Casualty insurance sectors and consulting with nine of the top ten insurance carriers in the United States.
Previous Experience at Mitchell International
Before joining CCC Intelligent Solutions, Tim Wood worked at Mitchell International for several years. He held the position of Director of Corporate Accounts from 2007 to 2014 and then served as Director of Strategic Accounts for one year from 2014 to 2015. Additionally, he worked as a Business Process Consultant from 2005 to 2007 and as a Senior Customer Support Manager from 1998 to 2005. His extensive experience at Mitchell International contributed to his expertise in customer success and account management.
Education and Expertise
Tim Wood earned a Bachelor of Business Administration in Marketing from Texas Tech University, completing his degree from 1990 to 1994. He furthered his education by obtaining a Performance Leadership Certificate from Cornell University in 2021. His educational background supports his role in customer success and strategic account management, equipping him with the necessary skills to lead teams and consult with major insurance carriers.
Achievements in Customer Success
In his current role at CCC Intelligent Solutions, Tim Wood contributes to the success of numerous insurance carriers both in the United States and globally. He leads a team of industry experts focused on delivering innovative solutions in the Auto and Casualty insurance space. His consulting work with nine of the top ten insurance carriers in the U.S. highlights his influence and effectiveness in the customer success domain.