Karolina Niewęgłowska
About Karolina Niewęgłowska
Karolina Niewęgłowska is a Technical Support Manager at CD PROJEKT RED, where she has worked since 2011. She has extensive experience in the gaming industry and has significantly improved customer satisfaction through effective support solutions.
Work at CD Projekt Red
Karolina Niewęgłowska has served as the Technical Support Manager at CD PROJEKT RED since 2011. In this role, she has contributed to enhancing customer satisfaction by implementing effective support solutions. Her responsibilities include managing technical support teams and developing strategies to improve service delivery. Niewęgłowska's work has played a significant role in ensuring that players receive timely and efficient assistance, reflecting the company's commitment to customer service in the gaming industry.
Education and Expertise
Karolina Niewęgłowska studied at VI Liceum Ogólnokształcące im. T. Reytana w Warszawie from 2003 to 2009. She furthered her education at the University of Warsaw, where she studied English Studies and Psychology during the same period. This educational background has provided her with a deep understanding of communication and human behavior, which is essential in her role in technical support and customer service within the gaming industry.
Background
Niewęgłowska has extensive experience in managing technical support teams specifically in the gaming industry. Her career at CD PROJEKT RED spans over 13 years, during which she has developed a comprehensive understanding of the industry's technical support needs. Her background equips her to address complex customer inquiries and foster a positive user experience.
Achievements
Throughout her tenure at CD PROJEKT RED, Karolina Niewęgłowska has been instrumental in developing and implementing technical support strategies. These strategies have contributed to improved customer satisfaction and streamlined support processes. Her efforts reflect a commitment to enhancing the overall player experience in the gaming community.