Jay Hawkins
About Jay Hawkins
Jay Hawkins is the Lead Product Owner at CDL Software, where he focuses on developing products that deliver business value for the insurance industry. He has extensive experience in product management and technical consulting, having worked at various companies including BTC and RELEX Solutions.
Work at CDL Software
Jay Hawkins has served as the Lead Product Owner at CDL Software since 2020. In this role, he leads the development of Strata, CDL's core product, which is designed to deliver business value specifically for the insurance industry. His responsibilities include overseeing product development and ensuring alignment with client needs and market demands.
Previous Experience in Product Management
Before joining CDL Software, Jay Hawkins held various positions at RELEX Solutions. He worked as a Product Manager from 2015 to 2019 and later as a Senior Product Manager from 2019 to 2020. In these roles, he focused on product development and management, contributing to the company's growth and product offerings.
Technical Support and Consulting Background
Jay Hawkins began his career at BTC, where he worked as a Technical Support Engineer from 2009 to 2011. He then transitioned to roles as a UK Technical Consultant from 2011 to 2012 and as a Global Technical Consultant from 2012 to 2015. His experience in technical support and consulting laid a strong foundation for his later roles in product management.
Education and Expertise
Jay Hawkins studied at Keele University, where he earned a Bachelor of Science (BSc) degree in Computer Science and Psychology from 2005 to 2008. His educational background provides a unique blend of technical and psychological insights, which he applies in his product management and development roles.
Advocacy for Empowered Product Teams
In his professional practice, Jay Hawkins advocates for empowered product teams. He emphasizes the importance of constant learning and knowledge sharing within teams. He also focuses on building close relationships with clients and users to better understand their challenges and ensure that products effectively meet their needs.