Peter Greenwood
About Peter Greenwood
Peter Greenwood is the Lead Product Owner at CDL Software, bringing over 20 years of experience in the insurance software industry. He has a strong focus on people development and customer experience, having held various roles at CDL Software and other companies in the sector.
Current Role at CDL Software
Peter Greenwood serves as the Lead Product Owner at CDL Software, a position he has held since 2020. In this role, he focuses on product delivery and enhancing customer experience. His leadership in product ownership is characterized by a commitment to achieving customer satisfaction and meeting sales targets.
Previous Experience at CDL Software
Prior to his current role, Peter Greenwood worked at CDL Software in various capacities. He was a Product Owner from 2018 to 2020 and a Client Team Manager from 2010 to 2018. His tenure at CDL Software spans a total of ten years, during which he developed skills in customer-facing roles and product delivery.
Career Background in Insurance Software
Peter Greenwood has over 20 years of experience in the insurance software industry. His career began at Jardine Lloyd Thompson, where he worked as a Team Leader from 1996 to 1999. He then joined CDL Limited as a Client Relationship Manager from 1999 to 2004, followed by a role as Senior Client Relationship Manager at CDL from 2004 to 2010.
Focus on People Development
Peter Greenwood emphasizes the importance of developing people to achieve demanding customer experience results and sales targets. His approach includes mentoring and training team members to enhance their skills and performance in customer service.
Skills and Expertise
Peter Greenwood possesses a diverse skill set that includes customer-facing roles, people development, sales, and product delivery. His extensive experience in these areas contributes to his effectiveness in leading teams and driving customer satisfaction.