Michael Osborne
About Michael Osborne
Michael Osborne serves as the LMS Training Coordinator at CDS Logistics Management Inc. in Baltimore, Maryland, where he has worked since 2016, focusing on analyzing business opportunities and developing training programs.
Work at CDS Logistics Management
Michael Osborne has served as the LMS Training Coordinator at CDS Logistics Management Inc. since 2016. In this role, he plays a crucial part in identifying and analyzing new business opportunities within the CDS Logistics network. He is based in Baltimore, Maryland, and has been instrumental in developing metric tracking reports using Excel, which are utilized across the organization. Additionally, he conducts monthly operational review meetings with network managers to evaluate agent performance metrics.
Education and Expertise
Michael Osborne has pursued education in Lean Six Sigma methodologies through GoLeanSixSigma.com. He achieved the Lean Six Sigma Green Belt certification in 2018 after an 11-month study period. Prior to that, he also completed the Lean Six Sigma Yellow Belt certification, also in 2018, which took 11 months to achieve. This educational background supports his role in training and operational efficiency within CDS Logistics.
Training Responsibilities
As the LMS Training Coordinator, Michael Osborne is responsible for training on standard operating procedures and best practices for both CDS and customer locations. His training initiatives are aimed at ensuring that assigned agent locations adhere to established protocols, thereby enhancing overall operational efficiency within the CDS Logistics Management network.