Ernest Ommundsen
About Ernest Ommundsen
Ernest Ommundsen is an Analyst at Complete Document Solutions, LLC, where he has worked since 2018. He has extensive experience in presales support, workflow assessment, and solution implementation, having previously spent 19 years at Xerox.
Work at Complete Document Solutions
Ernest Ommundsen has been employed at Complete Document Solutions, LLC since 2018. He holds the position of Analyst and also serves as Service Manager/Production Printing Analyst. His role involves providing customer training and post-sale problem resolution. Ommundsen's responsibilities include presales support, workflow assessment, and solution implementation, which leverage his extensive experience in the document solutions industry.
Previous Experience at Xerox
Before joining Complete Document Solutions, Ernest Ommundsen worked at Xerox for 19 years, from 1999 to 2018, as a Systems Analyst. His earlier role at Xerox was as a Customer Service Engineer, where he worked for 15 years from 1984 to 1999. This extensive tenure at Xerox provided him with a solid foundation in customer service and technical support within the printing and document management sector.
Education and Training Background
Ernest Ommundsen studied at Metropolitan Technical Institute from 1982 to 1984, completing a two-year program. This educational background contributed to his technical skills and knowledge in the field of document solutions and printing technology.
Technical Specializations
Ernest Ommundsen specializes in printer configuration and network installation. His technical expertise is complemented by his experience in presales support and workflow assessment, allowing him to effectively implement solutions tailored to customer needs.