Robert Joseph Bass
About Robert Joseph Bass
Robert Joseph Bass is a Senior Account Manager and Team Lead at Complete Document Solutions, where he has worked since 2017. He specializes in office solutions for small and medium-sized businesses in the Philadelphia and South Jersey areas, focusing on optimizing workflows with HP and Xerox products.
Current Role at Complete Document Solutions
Robert Joseph Bass serves as a Senior Account Manager and Team Lead at Complete Document Solutions, a position he has held since 2017. In this role, he focuses on providing office solutions to small and medium-sized businesses in the Greater Philadelphia and South Jersey areas. He specializes in HP and Xerox multifunction copiers, contributing to the company's reputation as the #1 Xerox Rated Dealer in North America. His responsibilities include performing consultations to optimize workflows, enhance productivity, and manage cost control.
Previous Experience in Customer Service
Before his current position, Robert worked at Chubb as a Front Desk Clerk from 2015 to 2020 in the Greater Philadelphia Area. His role involved direct customer interaction, where he developed skills in client service and support. Additionally, he worked at The ACE Club as Outside Operations/Caddie from 2014 to 2016, where he gained experience in a customer-facing environment. He also served as a Lot Attendant at Conicelli Autoplex from 2012 to 2015, further enhancing his customer service abilities.
Educational Background in Criminal Justice
Robert Joseph Bass studied at Cabrini University from 2010 to 2014, where he earned a Bachelor’s Degree in Criminal Justice. During his academic tenure, he graduated as a member of the International Criminal Justice Honors Society, reflecting his commitment to academic excellence in the field.
Expertise in Office Solutions and Workflow Optimization
In his current role, Robert specializes in providing tailored office solutions that include production printing and cloud-based services. He focuses on expanding business relationships within the office equipment sector. His expertise lies in consulting with clients to create effective solutions that enhance workflow efficiency, improve quality, and control costs, particularly with HP and Xerox products.