Abdul Muqeeth
About Abdul Muqeeth
Abdul Muqeeth is an Associate Manager in Product Support with extensive experience in technical support and business development. He has worked in various roles across multiple companies in Chennai, accumulating nine years of cross-cultural experience.
Current Role at CEIPAL
Abdul Muqeeth serves as the Associate Manager of Product Support at CEIPAL Corp. since 2022. In this role, he is responsible for overseeing product support operations and ensuring effective service delivery. His focus includes training and integrating new employees, as well as developing and retaining existing staff. His leadership contributes to a constructive work environment and enhances team performance.
Previous Experience at CEIPAL Corp.
Before his current position, Abdul Muqeeth worked at CEIPAL Corp. as a Team Lead in Product Support from 2020 to 2022. In this capacity, he managed a team and was involved in various aspects of product support, demonstrating his ability to lead and improve team dynamics. His experience at CEIPAL has contributed to his understanding of product support processes.
Career Background in Technical Support
Abdul Muqeeth has a diverse career background in technical support and business development. He worked at Sutherland as a Senior Process Associate from 2014 to 2018, where he gained experience in client interaction and upselling. His role at Bright Minds as a Business Analyst from 2018 to 2020 further enhanced his analytical skills and understanding of business processes.
Education and Qualifications
Abdul Muqeeth studied at The New College in Chennai, where he earned a Bachelor of Commerce (B.Com) with a focus on Computers from 2008 to 2011. This educational background provided him with foundational knowledge in commerce and technical skills, which he has applied throughout his career in various roles.
Skills and Expertise
Abdul Muqeeth possesses expertise in upselling, client interaction, and managing training and development opportunities. He has implemented retention programs and promotions, demonstrating his capability in enhancing employee engagement and performance. His cross-cultural experience spans nine years across various domains, equipping him with a well-rounded skill set.