Greg Sherman
About Greg Sherman
Greg Sherman is an Implementation Specialist at CEIPAL Corp., with a background in various roles across the technology and service sectors. He has over five years of experience in bridging communication between non-technical individuals and technical teams.
Work at CEIPAL
Greg Sherman has been serving as an Implementation Specialist at CEIPAL Corp. since 2021. In this role, he focuses on facilitating the implementation of software solutions for clients, ensuring that their needs are met effectively. His responsibilities include collaborating with various teams to streamline processes and enhance user experience. His tenure at CEIPAL has allowed him to apply his extensive knowledge in project implementation and client support.
Previous Experience at Paychex
Prior to joining CEIPAL, Greg Sherman worked at Paychex in multiple roles. He served as an ESR Service Specialist from 2016 to 2017, where he provided essential support services. Following this, he transitioned to the role of Analyst from 2017 to 2018, focusing on data analysis and operational improvements. His time at Paychex contributed to his understanding of client needs and service delivery.
Educational Background
Greg Sherman studied at Bryant & Stratton College from 2008 to 2010, completing a two-year program. His education provided him with foundational skills that have supported his career in various technical and client-facing roles. The knowledge gained during his studies has been instrumental in his ability to simplify processes and enhance team collaboration.
Professional Skills and Expertise
Greg Sherman possesses over five years of experience in bridging communication between non-technical users, engineering teams, and management. He has developed numerous Excel and Access macros and scripts aimed at reducing rework and addressing user challenges. His expertise in process simplification and team building reflects his commitment to improving operational efficiency and user satisfaction.
Career Progression and Roles
Throughout his career, Greg Sherman has held various positions that have contributed to his professional growth. He worked at Shoretel Sky as an Inventory Support Specialist from 2012 to 2014 and later at CaterTrax as a Client Account Manager from 2019 to 2021. Additionally, he has experience in customer service roles, including his time at Wegmans Food Markets and Outback Steakhouse. This diverse background has equipped him with a well-rounded skill set applicable to his current role.