Kapil Sharma
About Kapil Sharma
Kapil Sharma is a Product Specialist at CEIPAL Corp. in Noida, Uttar Pradesh, India, with a background in electrical engineering and experience in customer service and technical support.
Current Role at CEIPAL
Kapil Sharma serves as a Product Specialist at CEIPAL Corp. since 2021. He is based in Noida, Uttar Pradesh, India. In this role, he focuses on product development and enhancement, ensuring that the offerings meet customer needs and industry standards. His responsibilities include collaborating with cross-functional teams to drive product initiatives and support customer engagement.
Previous Experience at Teleperformance
Before joining CEIPAL, Kapil Sharma worked at Teleperformance as a Senior Customer Service Representative from 2016 to 2017. His tenure lasted for 9 months in Indore, Madhya Pradesh, India. In this position, he was responsible for addressing customer inquiries and providing support, contributing to the overall customer experience.
Experience at iEnergizer
Kapil Sharma was employed at iEnergizer from 2017 to 2021, where he worked as a Tech Support professional. His role spanned over 4 years in the Noida Area, India. He provided technical assistance and resolved issues for clients, enhancing their experience with the company's services.
Background in Business Analysis
Kapil Sharma gained experience as a Senior Business Analyst at TriFid Research from 2015 to 2016. He worked for 9 months in the Indore Area, India. In this role, he analyzed business processes and provided insights to improve operational efficiency.
Educational Background in Electrical Engineering
Kapil Sharma completed his Bachelor of Technology (BTech) in Electrical Engineering at Gurukula Kangri Vishwavidyalaya from 2011 to 2015. His education provided him with a solid foundation in engineering principles and practices. Prior to this, he attended Blue Bells Public School, where he completed his 12th grade from 1996 to 2011.