Manasa Nacham
About Manasa Nacham
Manasa Nacham is a Client Success Specialist at CEIPAL Corp., where she enhances client engagement through webinars and product demonstrations. She has a background in engineering and marketing, with previous roles at Fleming Laboratories, Aurobindo Pharma, and Blitz Jobs.
Work at CEIPAL
Currently, Manasa Nacham serves as a Client Success Specialist at CEIPAL Corp. since 2021. In this role, she hosts client webinars and live product demonstrations aimed at enhancing client engagement. Manasa specializes in designing and organizing client workflows tailored to specific industry requirements. She frequently engages with customers to share insights on success metrics and growth opportunities, contributing to overall client satisfaction.
Education and Expertise
Manasa Nacham completed her Postgraduate Degree at Dhruva College Of Management from 2020 to 2022. Prior to that, she earned a Bachelor of Technology (BTech) in Chemical Engineering from BV Raju Institute of Technology (BVRIT) between 2015 and 2019. Her educational background equips her with the necessary skills to specialize in client workflows and collaborate effectively with technical teams.
Professional Background
Before joining CEIPAL, Manasa gained diverse experience in various roles. She worked as a Graduate Engineering Trainee at M/s. Fleming Laboratories Limited from 2019 to 2020. Additionally, she completed a Student Internship at AUROBINDO PHARMA LTD in 2018 and served as a Marketing Research Intern at Blitz Jobs in 2021. These experiences have contributed to her expertise in client success and engagement.
Client Engagement and Collaboration
In her current role, Manasa collaborates with Tech Support and Programming teams to develop Statements of Work for clients. She provides input to training, product development, support, and sales teams, focusing on enhancing customer satisfaction. Her proactive approach to client engagement plays a crucial role in identifying growth opportunities and success metrics.