Mohan Krishna Nelaturi
About Mohan Krishna Nelaturi
Mohan Krishna Nelaturi is a Delivery Manager at Ceipal, where he has worked since 2024, and previously held various roles within the company. He has extensive experience in IT support and management, having worked at Dell and Diebold Nixdorf, and holds a Bachelor of Technology in Computer Science from Andhra University.
Work at CEIPAL
Mohan Krishna Nelaturi has been serving as a Delivery Manager at CEIPAL since 2024. In this role, he is responsible for managing a team of over 30 associates, focusing on delivering IT services and support to a global customer base. His previous position at CEIPAL was as an Associate Manager from 2022 to 2024, and before that, he worked as a Business Implementation Specialist from 2020 to 2022. Throughout his tenure, he has been involved in major incident management, ensuring minimal impact and optimal resolution for clients.
Education and Expertise
Mohan Krishna Nelaturi holds a Bachelor of Technology (BTech) degree in Computer Science from Andhra University. His educational background has equipped him with the technical knowledge and skills necessary to address business challenges through technology. He applies his expertise in help desk support, technical support, and customer success to enhance customer satisfaction, retention, and loyalty at CEIPAL.
Background
Before joining CEIPAL, Mohan Krishna Nelaturi gained experience in various roles within the technology and customer service sectors. He worked at Dell as a Client Support Technician from 2016 to 2017 and at Diebold Nixdorf as a Senior Information Technology Analyst from 2017 to 2019. Additionally, he served as a Customer Service Representative at Sitel from 2014 to 2016. This diverse background has contributed to his ability to manage teams and deliver effective IT services.
Achievements
Mohan Krishna Nelaturi has demonstrated a commitment to using technology to solve business challenges and create value for clients at CEIPAL. His leadership in managing major incident responses and overseeing a large team reflects his capability in ensuring high-quality service delivery. His passion for working with a diverse and collaborative team aligns with CEIPAL's vision and goals, contributing to the company's overall success.