Sivaram Krishnan
About Sivaram Krishnan
Sivaram Krishnan serves as the Central Operations Client Engagement, Retention & Strategies at CEIPAL Corp., where he manages enterprise account relationships and identifies growth opportunities. He has a background in marketing and finance, holding an MBA and experience in various roles since 2019.
Work at CEIPAL
Sivaram Krishnan has been working at CEIPAL Corp. since 2020, initially serving as a Management Trainee for two years before transitioning to the role of Central Operations in Client Engagement, Retention, and Strategies in 2022. In his current position, he acts as the primary point of contact for enterprise account management, focusing on building and maintaining strong partner relationships. He is also responsible for onboarding, product training, and support for CEIPAL's ATS following sales closures. His role includes ensuring performance reporting and addressing seller satisfaction and feedback to senior management.
Education and Expertise
Sivaram Krishnan holds a Master of Business Administration (MBA) from the Institute of Public Enterprise, where he studied Marketing and Finance from 2018 to 2020. Prior to this, he earned a Bachelor of Commerce (BCom) degree with a focus on Computer Applications from Christ Nagar College in Maranallor, Trivandrum, from 2015 to 2018. His educational background provides a strong foundation for his roles in client engagement and operational strategies.
Background
Before joining CEIPAL, Sivaram Krishnan gained experience as a Marketing Intern at Jmarathon Advisory Services Pvt Ltd in 2019 for one month. This early exposure to the marketing field contributed to his understanding of client needs and engagement strategies. His career trajectory reflects a commitment to developing expertise in client relations and operational management within the technology sector.
Achievements
In his role at CEIPAL, Sivaram plays a crucial part in identifying upsell, cross-sell, and renewal opportunities, which he communicates to the sales team. He actively collects feedback from partners and collaborates with the CEIPAL product team to define necessary enhancements, demonstrating his engagement in continuous improvement processes. His contributions support the overall objectives of client retention and satisfaction.