Rebecca Lawless
About Rebecca Lawless
Rebecca Lawless is a Customer Service Team Lead at Centah Inc., with a strong background in administrative support and customer service. She has held various roles in the beauty and retail industries, including positions at Urban Decay Cosmetics and Clarins.
Current Role at Centah
Rebecca Lawless serves as the Customer Service Team Lead at Centah Inc. since 2022. In this role, she oversees customer service operations, ensuring high standards of service delivery. Her responsibilities include managing team performance and enhancing customer satisfaction. Working remotely from Toronto, Ontario, Canada, she utilizes her extensive experience in customer service and administrative support to lead her team effectively.
Previous Experience in Customer Service and Administration
Rebecca has a strong background in administrative support, which complements her current role. She worked as a Reception Administrator at Peninsula Canada from 2019 to 2021 in Toronto, Ontario. Additionally, her experience includes roles such as Counter Manager at Clarins and various positions in the makeup industry, where she developed skills in customer interaction and service management.
Makeup and Retail Experience
Rebecca has significant experience in the cosmetics industry. She worked as a Professional Makeup Artist for Urban Decay Cosmetics from 2015 to 2016 and as a Makeup Artist at Monroe Recruitment Ltd in 2016. Her roles involved providing makeup services and engaging with clients to enhance their experience. She also worked as a sales assistant at Next Retail Ltd in 2008, gaining foundational retail skills.
Educational Background
Rebecca attended Loreto Abbey Dalkey, where she completed her Leaving Certificate and achieved her high school diploma from 2004 to 2010. This educational foundation has supported her career development and her ability to manage various roles effectively.
Internship Experience
In 2014, Rebecca completed a one-month internship at TV3 Television Ireland in Dublin. This experience provided her with insights into the media industry and helped her develop professional skills that are applicable in her subsequent roles.