Iyana Kerr
About Iyana Kerr
Iyana Kerr is a Sales Training Specialist with extensive experience in sales and customer service. She has worked in various roles, including as a Reservations Sales Agent and a Governmental Election Worker, and has a strong background in hotel management and marketing.
Current Role at Centerfield Corporation
Iyana Kerr serves as a Sales Training Specialist at Centerfield Corporation, a position she has held since 2018. In this role, she focuses on developing and implementing training programs that enhance the sales capabilities of team members. Her experience in sales and customer service informs her training methodologies, ensuring that they are practical and effective. Kerr's tenure at Centerfield has allowed her to contribute significantly to the company's sales performance.
Previous Experience in Sales and Customer Service
Prior to her current role, Iyana Kerr worked as a Reservations Sales Agent at Alliance One from 2014 to 2015. This position provided her with foundational experience in sales and customer interaction. Additionally, she served as a Governmental Election Worker at the Electoral Office of Jamaica from 2011 to 2016, where she gained valuable experience in a public service environment. Her diverse background supports her current sales training efforts.
Educational Background and Training
Iyana Kerr studied Information Technology at an undergraduate college from 2006 to 2007. During this time, she also achieved CXC English certification. This educational background, combined with her strong foundation in hotel management, enhances her understanding of customer service and sales dynamics. Her academic achievements contribute to her effectiveness in training sales professionals.
Expertise in Sales and Marketing
Kerr has a demonstrated history of working in the marketing and advertising industry, which informs her approach to sales training. Her expertise in negotiation further enhances her effectiveness in this role. This combination of skills allows her to provide comprehensive training that addresses various aspects of the sales process, equipping her team with the necessary tools to succeed.
Long-Term Sales Roles
Since 2015, Iyana Kerr has also worked as a Sales Representative at Centerfield Corporation and Elephant Group in Jamaica. Her long-term commitment to these roles reflects her dedication to the sales field. Over the years, she has developed a robust understanding of sales strategies and customer engagement, which she now integrates into her training programs.