Alex Rios
About Alex Rios
Alex Rios is a Customer Service Representative at CenterPoint Energy and a Billing Analyst at Spark Energy, with a total of 12 years of experience in these roles.
Work at CenterPoint Energy
Alex Rios has been employed at CenterPoint Energy since 2017. In the role of Customer Service Representative, Alex is responsible for addressing customer inquiries, resolving issues, and providing support related to energy services. This position requires strong communication skills and a commitment to customer satisfaction.
Work at Spark Energy
Since 2019, Alex Rios has also worked at Spark Energy as a Billing Analyst. In this capacity, Alex manages billing processes, analyzes billing data, and ensures accuracy in customer accounts. This role involves collaboration with various departments to enhance billing efficiency and customer experience.
Professional Experience
Alex Rios has a combined total of over 12 years of experience in customer service and billing analysis. The roles at CenterPoint Energy and Spark Energy demonstrate a commitment to customer support and operational efficiency. This experience contributes to a comprehensive understanding of the energy sector and customer relations.