Courtney Booker
About Courtney Booker
Courtney Booker is a Customer Service Representative currently employed at CenterPoint Energy in Houston, Texas. She has a diverse work history that includes roles in customer service, account supervision, and style consulting, alongside a Bachelor's Degree in Psychology from Texas Southern University.
Work at CenterPoint Energy
Courtney Booker has been employed at CenterPoint Energy as a Customer Service Representative since 2019. In this role, she engages with customers to address inquiries and provide assistance related to energy services. Her experience in customer service has equipped her with the skills necessary to handle a variety of customer needs effectively.
Previous Employment Experience
Before joining CenterPoint Energy, Courtney Booker held several positions in customer service and support roles. She worked at Riverway Business Services, first as a Customer Service Representative for Reliant Energy from 2017 to 2018, and later as an Account Supervisor from 2018 to 2019. Additionally, she served as a Desk Assistant at Houston Baptist University from 2014 to 2015 and as a Style Specialist at Charming Charlie from 2015 to 2016.
Education and Expertise
Courtney Booker earned a Bachelor’s Degree in Psychology from Texas Southern University, completing her studies from 2015 to 2019. This educational background provides her with insights into customer behavior and communication, enhancing her effectiveness in her current role at CenterPoint Energy.
Background in Customer Service
Courtney Booker's background includes diverse roles in customer service across various industries. She worked as a Call Center Representative at European Wax Center from 2016 to 2017 and began her career as a Crew Member at McDonald's from 2013 to 2014. These experiences have contributed to her strong foundation in customer relations and service delivery.