De Kesha Roberts
About De Kesha Roberts
De Kesha Roberts is a Credit and Collections Specialist at CenterPoint Energy, where she has worked since 2018. She has a Bachelor of Science in Business Administration and Management from the University of Phoenix and has over 16 years of experience in customer service.
Work at CenterPoint Energy
De Kesha Roberts has been employed at CenterPoint Energy since 2008, accumulating 16 years of experience in the Houston, Texas area. Initially, she served as a Customer Service Representative, where she developed skills in customer relations and support. In 2018, she transitioned to the role of Credit and Collections Specialist, where she has worked for 6 years. In this position, she focuses on managing credit accounts and collections processes, contributing to the company's financial operations across the United States.
Education and Expertise
De Kesha Roberts holds a Bachelor of Science in Business Administration and Management from the University of Phoenix, where she studied from 2016 to 2019. This degree has equipped her with knowledge in business principles and management practices. Additionally, she studied Medical/Clinical Assistance at Houston Community College from 2001 to 2002, and she completed a program in General Studies at the University of Houston-Downtown from 1995 to 1998. Her educational background supports her roles in customer service and credit management.
Background
Before her long tenure at CenterPoint Energy, De Kesha Roberts worked as a Supervisor at Palais Royal from 2004 to 2006 in the Houston, Texas area. This role provided her with supervisory experience and enhanced her leadership skills. Her diverse work history, combined with her educational qualifications, has shaped her career in customer service and financial management.