Derek Iverson
About Derek Iverson
Derek Iverson is a Dispatch Supervisor at CenterPoint Energy in Minneapolis, Minnesota. He has extensive experience in public safety, having previously served as a 911 Supervisor and Police & Fire Dispatcher for the City of Minneapolis, and holds a Bachelor of Arts in Psychology from the University of Minnesota-Twin Cities.
Work at CenterPoint Energy
Derek Iverson has been serving as a Dispatch Supervisor at CenterPoint Energy since 2022. In this role, he is responsible for overseeing dispatch operations, ensuring efficient communication and coordination within the utility sector. His experience in crisis management and public safety contributes to his effectiveness in this position.
Previous Experience in Public Safety
Prior to his current role, Derek Iverson worked for the City of Minneapolis for 12 years as a 911 Supervisor and a member of the Critical Incident Stress Management (CISM) Team. His responsibilities included managing emergency communications and supporting first responders during critical incidents. He also served as a Police & Fire Dispatcher for four years, gaining extensive experience in emergency response.
Education and Expertise
Derek Iverson earned a Bachelor of Arts (B.A.) in Psychology and Child Psychology from the University of Minnesota-Twin Cities, where he studied from 1988 to 1994. His educational background supports his expertise in crisis management, particularly in hostage negotiation. He also possesses strong public speaking skills, which he applies in training and government administration.
Background in Crisis Management
Derek Iverson has a notable background in crisis management, highlighted by his coordination of the Metro CISM Team. This team focuses on providing support to individuals affected by critical incidents, demonstrating his commitment to mental health and well-being in high-stress environments. His skills in hostage negotiation further enhance his capabilities in managing crises.
High School Education
Derek Iverson completed his high school education at Minneapolis Southwest High School from 1984 to 1988. This foundational education set the stage for his later studies in psychology and his career in public safety and utility services.