Dianna Ford
About Dianna Ford
Dianna Ford is a Senior Customer Service Specialist at CenterPoint Energy, where she has worked since 1981. She holds a Bachelor's Degree in Business Administration with a focus on Organizational Behavior & Management from the University of Houston.
Work at CenterPoint Energy
Dianna Ford has been employed at CenterPoint Energy since 1981. In her role as Senior Customer Service Specialist, she has contributed to the company's customer service operations for over 43 years. Her extensive experience in this position has allowed her to develop a deep understanding of customer needs and service delivery within the energy sector.
Education and Expertise
Dianna Ford earned a Bachelor's Degree in Business Administration with a focus on Organizational Behavior & Management from the University of Houston. This educational background provides her with a solid foundation in business principles and management practices, which she applies in her role at CenterPoint Energy.
Background
Dianna Ford has dedicated her professional career to customer service, particularly within the energy industry. Her long tenure at CenterPoint Energy reflects her commitment to the company and its customers. Her academic background complements her practical experience, enhancing her effectiveness in her role.
Professional Experience
With over four decades of experience at CenterPoint Energy, Dianna Ford has developed a comprehensive skill set in customer service. Her role as Senior Customer Service Specialist involves addressing customer inquiries, resolving issues, and ensuring a high level of service satisfaction.