Erica Davis
About Erica Davis
Erica Davis serves as a Customer Service Advisor, providing essential administrative support to a team of recruiters and managers. She manages various tasks including resume sourcing, applicant tracking, and coordination of hiring processes.
Work at CenterPoint Energy
Erica Davis serves as a Customer Service Advisor, providing essential administrative support to a team of 17 recruiters and managers. Her role includes sourcing and editing resumes for client presentations, ensuring that candidates meet the necessary qualifications. Erica is involved in the management of direct hire and internal hire preparations, which encompasses new hire documentation and system access.
Education and Expertise
Erica Davis studied at Houston Community College, where she gained foundational knowledge and skills relevant to her current position. Her expertise includes handling data entry and applicant tracking for 50-80 candidates weekly, utilizing ATS Ultra Staff to streamline the recruitment process.
Background
In her role, Erica Davis is responsible for maintaining the organization and appearance of the office environment. She plays a key role in creating and updating daily and weekly reports for her team, contributing to effective communication and workflow management.
Responsibilities
Erica conducts background checks and drug screenings for potential hires, ensuring compliance with hiring standards. She also posts employment opportunities online and submits candidate profiles for client job applications, facilitating the recruitment process. Additionally, she coordinates scheduling for meetings and interviews, supporting the operational needs of her team.