Greg Coffman
About Greg Coffman
Greg Coffman is an Operations Leader at Centerpoint Energy in Houston, Texas, where he has worked since 1982. He specializes in managing customer complaints, responding to natural gas emergencies, ensuring compliance in construction qualifications, and supporting personnel training.
Work at CenterPoint Energy
Greg Coffman has been an Operations Leader at CenterPoint Energy since 1982, accumulating over 42 years of experience in the energy sector. His role involves managing complex customer complaint issues and ensuring customer satisfaction. He plays a critical role in responding to natural gas emergencies, providing essential support to crews and service technicians. His extensive tenure at CenterPoint Energy highlights his commitment to the organization and the energy industry.
Customer Complaint Management
In his capacity as Operations Leader, Greg Coffman handles complex customer complaint issues. He focuses on providing effective solutions to enhance customer satisfaction. His experience in this area allows him to navigate challenging situations and ensure that customer concerns are addressed promptly and efficiently.
Emergency Response and Support
Greg Coffman is responsible for responding to natural gas emergencies. He provides critical support to crews and service technicians during these incidents, ensuring that safety and operational protocols are followed. His role is vital in maintaining service continuity and addressing emergencies effectively.
Compliance and Qualifications
Coffman performs yearly qualifications for weld and plastic construction, ensuring compliance with industry standards. This responsibility is crucial for maintaining safety and operational integrity within the organization. His attention to compliance helps uphold the quality of work performed by the team.
Training and Development of Personnel
Greg Coffman supports the ongoing training and development of field personnel. He engages in direct contact and coaching to enhance the skills and knowledge of his team. This commitment to personnel development contributes to the overall effectiveness and efficiency of operations within the department.