Joseph Mullins
About Joseph Mullins
Joseph Mullins is a Customer Service Representative/IT with extensive experience in retail and customer service roles. He has worked for various companies, including CenterPoint Energy and National Oilwell Varco, and has developed strong people skills over more than seven years in the industry.
Current Role at CenterPoint Energy
Joseph Mullins has been employed at CenterPoint Energy as a Customer Service Representative/IT since 2019. In this role, he utilizes his technical expertise and customer service skills to assist clients and enhance their experience with the company. His position involves addressing customer inquiries, resolving issues, and providing support related to energy services.
Previous Experience at Houston Independent School District Foundation
Before joining CenterPoint Energy, Joseph Mullins worked at the Houston Independent School District Foundation as a Customer Service Representative (Overnight) from 2017 to 2018. During his 11-month tenure, he was responsible for handling customer interactions and providing support to ensure a positive experience for stakeholders.
Technical Expertise from Apple
Joseph Mullins gained significant technical experience while working at Apple. He served as a Technical Expert from 2015 to 2017, where he provided technical support and solutions to customers in the Houston, Texas area. Prior to this role, he was a Specialist at Apple for 9 months in 2013, further developing his skills in customer service and technology.
Educational Background
Joseph Mullins completed his education at Eisenhower High School, where he studied General Studies and earned his High School Diploma from 2008 to 2012. His educational background laid the foundation for his career in customer service and technical support.
Diverse Work Experience
Joseph Mullins has accumulated over 7 years of experience in various retail environments, which has significantly contributed to his strong people skills. His previous roles include working as a Front End Supervisor at Best Buy, a Team Sports Associate at Academy Sports + Outdoors, and a Warehouse/IT Specialist at National Oilwell Varco since 2018.