Kay Kelley
About Kay Kelley
Kay Kelley is a Customer Service Associate with a background in Multi-/Interdisciplinary Studies from the University of Houston. She has worked as a Fraud Analyst at JPMorgan Chase & Co. since 2016 and as a Personal Banker at Wells Fargo since 2018.
Work at JPMorgan Chase & Co.
Kay Kelley has been employed at JPMorgan Chase & Co. since 2016. In her role as a Fraud Analyst, she is responsible for identifying and investigating fraudulent activities. Her work involves analyzing transactions and implementing measures to prevent fraud, ensuring the security of customer accounts.
Work at Wells Fargo
Since 2018, Kay Kelley has served as a Personal Banker at Wells Fargo. In this position, she engages with customers to provide banking services, including account management and financial advice. Her role focuses on meeting customer needs and enhancing their banking experience.
Education at University of Houston
Kay Kelley studied at the University of Houston from 2005 to 2007. She completed a degree in Multi-/Interdisciplinary Studies, General. This educational background has provided her with a broad knowledge base that supports her roles in customer service and banking.
Professional Experience in Customer Service
With a background in customer service, Kay Kelley has developed skills essential for her roles at both JPMorgan Chase & Co. and Wells Fargo. Her experience includes direct interaction with clients, problem-solving, and delivering quality service in the financial sector.