Kenya Frye
About Kenya Frye
Kenya Frye is a Customer Solutions Specialist at Centerpoint Energy in Houston, Texas, where she has worked since 2018. With over 15 years of experience in customer service, she aims to pursue a master's degree in non-profit management to enhance her skills and contribute to community betterment.
Work at CenterPoint Energy
Kenya Frye has been employed as a Customer Solutions Specialist at CenterPoint Energy since 2018. Based in Houston, Texas, she has accumulated six years of experience in this role. Her responsibilities include providing effective customer solutions, which leverage her extensive background in customer service.
Education and Expertise
Kenya Frye studied Business Management at St. Paul College, where she earned an Associate's degree from 2008 to 2012. She furthered her education at Metropolitan State University, achieving a Bachelor of Science in Business Administration and Management in 2014. She aims to pursue a master's degree in non-profit management to enhance her skills and contribute to community betterment.
Background in Customer Service
Kenya Frye has over 15 years of experience in customer service. Prior to her role at CenterPoint Energy, she worked as a Customer Loyalty Representative at Comcast from 2015 to 2017. Her experience also includes a position as a Cashier and Cook at Sodexo in France from 2001 to 2005, which contributed to her diverse skill set.
Previous Work Experience
Before joining CenterPoint Energy, Kenya Frye worked at Strom Engineering as a Recruiter for six months in 2005. This role added to her experience in human resources, complementing her customer service background. Her varied work history showcases her adaptability and commitment to professional growth.
Skills and Community Engagement
Kenya Frye possesses strong Microsoft Office skills, essential for efficient business operations. She demonstrates strong interpersonal, verbal, and written communication skills, which are crucial for her role in customer solutions. Additionally, she is committed to community engagement and aims to help families achieve successful outcomes.