Kimberly Middleton
About Kimberly Middleton
Kimberly Middleton serves as the Director of Customer Billing Operations at CenterPoint Energy, a position she has held since 2021. With extensive experience in billing and finance, she previously worked in various roles at CenterPoint Energy and Hunting Energy Services.
Current Role at CenterPoint Energy
Kimberly Middleton serves as the Director of Customer Billing Operations at CenterPoint Energy. She has held this position since 2021, overseeing billing operations and ensuring efficient customer service processes. Her role involves managing teams and implementing strategies to enhance billing accuracy and customer satisfaction within the organization.
Previous Experience at CenterPoint Energy
Prior to her current role, Kimberly Middleton worked at CenterPoint Energy in various capacities. She served as the Bill Print & Insert Operations Manager from 2017 to 2021, where she managed the production of billing statements. Additionally, she was the Credit Manager - Policy & Controls in Credit & Collections from 2004 to 2021, contributing to the management of credit policies and collections processes for a total of 17 years.
Professional Background in Accounting
Before joining CenterPoint Energy, Kimberly Middleton worked as a Staff Accountant at Hunting Energy Services for one year from 2001 to 2002. This role provided her with foundational experience in accounting practices and financial management, which she later applied in her positions at CenterPoint Energy.
Education and Academic Credentials
Kimberly Middleton studied at Sam Houston State University, where she earned a Master’s degree in Business Administration with a focus on Accounting and Finance. Her academic journey spanned seven years from 1994 to 2001, equipping her with the knowledge and skills necessary for her career in finance and operations.