Lisa Hutton
About Lisa Hutton
Lisa Hutton is a Billing Supervisor with extensive experience in customer service and billing roles across various companies. She has held positions at U.S. Bank, CenterPoint Energy, and Vectren, and has a Bachelor of Business Administration from the Indiana Institute of Technology.
Current Role at CenterPoint Energy
Lisa Hutton currently serves as a Billing Supervisor at CenterPoint Energy, a position she has held since 2021. In this role, she oversees billing operations, ensuring accuracy and efficiency in the processing of customer accounts. Her responsibilities include managing billing inquiries and leading a team to enhance customer service. Lisa's experience in the energy sector contributes to her effective management of billing processes.
Previous Experience at CenterPoint Energy
Prior to her current role, Lisa Hutton worked at CenterPoint Energy as a Contact Center Supervisor from 2019 to 2021. In this position, she managed customer interactions and improved service delivery. Additionally, she briefly served as a Quality Assurance Specialist in 2019, where she focused on maintaining service quality standards within the contact center.
Career at Vectren
Lisa Hutton's tenure at Vectren included roles as a Billing Specialist from 2014 to 2017 and as a Quality Assurance professional from 2017 to 2019. As a Billing Specialist, she handled customer billing inquiries and ensured the accuracy of billing statements. In her Quality Assurance role, she worked to enhance service quality and operational efficiency.
Educational Background
Lisa Hutton studied at the Indiana Institute of Technology, where she earned a Bachelor of Business Administration (BBA) from 2020 to 2022. Prior to that, she attended Ivy Tech Community College, achieving an Associate of Science (AS) degree in Business Administration and Management from 2015 to 2019. Her educational background provides a strong foundation for her roles in management and customer service.
Early Career Experience
Lisa Hutton began her career as an Assistant Manager at FYE Music Store from 2000 to 2002. She then worked as a Head Teller at U.S. Bank from 2002 to 2006 in the Owensboro, Kentucky area. Following that, she served as a Customer Service Representative at Kenny Kent Collision Center from 2006 to 2014 in Evansville, Indiana. These early roles helped her develop essential skills in customer service and management.