Melissa Torres
About Melissa Torres
Melissa Torres is an Administrative Clerk at CenterPoint Energy in Houston, Texas, where she has worked since 2018. She specializes in analyzing information, managing RMA requests, and coordinating radio equipment maintenance.
Work at CenterPoint Energy
Melissa Torres has been employed at CenterPoint Energy as an Administrative Clerk since 2018. In this role, she is responsible for analyzing information and preparing accounting schedules, documents, reports, and journal entries. Her duties include tracking, shipping, receiving, and processing Return Merchandise Authorization (RMA) requests for various types of equipment, including radio and test equipment. Additionally, she coordinates vehicle radio installation and maintenance appointments for both the CenterPoint Energy business unit and contractors. Melissa also plays a role in supporting the annual budget process through data entry and has implemented processes to support various projects and initiatives.
Education and Expertise
Melissa Torres completed her high school education at Robert E. Lee, earning her diploma from 2004 to 2008. Following this, she attended Lee College, where she studied Professional Office Technology and obtained an Associate of Applied Science degree from 2008 to 2011. This educational background has provided her with the skills necessary for her current role at CenterPoint Energy, where she applies her expertise in administrative tasks and accounting processes.
Previous Work Experience
Before joining CenterPoint Energy, Melissa Torres worked at Monument Chemical as a Scheduling Technician for nine months in 2016. In this position, she was involved in scheduling and coordinating various operational tasks. Prior to that, she served as a Customer Service Specialist at Bennett International Group from 2014 to 2016, where she focused on customer support and service-related activities. These roles contributed to her development in administrative and operational functions.
Technical Skills and Responsibilities
In her current position, Melissa Torres maintains alias radio ID assignments and manages hardware entries and maintenance within the Harris Radio Unified Administration System. Her responsibilities also include the analysis of information to support accounting functions and the management of equipment requests. She has demonstrated her ability to create and implement processes that enhance project efficiency and support organizational initiatives.