Ryan Slie
About Ryan Slie
Ryan Slie is a Service Delivery Technical Lead at CenterPoint Energy, where he has worked since 2019. He holds a Bachelor's degree in Management Information Systems from Texas A&M University and has extensive experience in IT service management and configuration management.
Current Role at CenterPoint Energy
Ryan Slie serves as the Service Delivery Technical Lead at CenterPoint Energy, a position he has held since 2019. In this role, he is responsible for overseeing service delivery processes and ensuring the effective implementation of technical solutions. His experience in this capacity contributes to the operational efficiency of the organization. He is based in the Houston, Texas area.
Previous Experience at CenterPoint Energy
Prior to his current role, Ryan Slie worked at CenterPoint Energy as a CMDB Administrator from 2018 to 2019. During his tenure, he focused on managing the Configuration Management Database, which is critical for maintaining accurate information about IT assets and services. His work supported the company's IT service management objectives.
Educational Background
Ryan Slie earned a Bachelor's degree in Management Information Systems from Texas A&M University, where he studied from 1995 to 1999. This educational foundation provided him with essential skills in information systems management and technology, which he has applied throughout his career.
Certifications and Professional Skills
Ryan holds several professional certifications, including the ServiceNow Certified Implementation Specialist for IT Service Management and Certified ServiceNow Administrator. His expertise spans various versions of ServiceNow, from Kingston to Quebec. Additionally, he is a Certified ScrumMaster (CSM), demonstrating his proficiency in agile project management methodologies.
Career History and Roles
Ryan Slie's career includes significant positions at Hewlett Packard Enterprise and HP. He served as Configuration Management Process Lead at Hewlett Packard Enterprise from 2015 to 2017. His roles at HP included Business Systems Analyst II from 2002 to 2008, Business Systems Analyst III from 2008 to 2010, and Business Analyst IV from 2010 to 2015. He also worked at Compaq Computer Corporation as a Business Systems Analyst from 1999 to 2002.