Serita Kennedy
About Serita Kennedy
Serita Kennedy is an IT Architect 1 (Specialist Desktop) at CenterPoint Energy, where she has worked since 1995. She holds a Bachelor of Science in Computer Science from the University of Houston-Clear Lake and has extensive experience in technical oversight and customer support in the energy sector.
Work at CenterPoint Energy
Serita Kennedy has been employed at CenterPoint Energy since 1995, holding the position of IT Architect 1 (Specialist Desktop). In this role, she provides technical oversight for various projects and production support, ensuring that they align with corporate standards. Her responsibilities include defining technical standards and processes for desktop technology, which are critical for maintaining operational efficiency. Kennedy's work contributes to the overall performance and reliability of IT services within the organization.
Education and Expertise
Serita Kennedy earned her Bachelor of Science in Computer Science from the University of Houston-Clear Lake, where she studied from 1996 to 1998. Prior to this, she obtained an Associate of Applied Science Degree in Management/Computer Information Systems from San Jacinto College, studying from 1993 to 1995. Her educational background provides her with a solid foundation in both technical and management aspects of information technology.
Background
Before joining CenterPoint Energy, Serita Kennedy worked at Praxair as the IT Southern Region System Manager from 1978 to 1995. This 17-year tenure in Houston, Texas, allowed her to gain extensive experience in IT management and support. Her long-standing career in the energy sector has equipped her with valuable insights into the technical needs of deregulated energy operations.
Technical Skills and Responsibilities
In her current role, Serita Kennedy possesses a deep understanding of emerging operating systems, applications, and hardware specifications related to desktop assets. She is responsible for ensuring that technical standards and processes are adhered to, which is essential for the effective management of desktop technology at CenterPoint Energy. Her expertise in customer service and technical support enhances the operational capabilities of the organization.