Shannon Chism
About Shannon Chism
Shannon Chism is an Operations Representative at CenterPoint Energy, where she has worked since 2012. She conducts quality audits, manages excavating permits, and generates leak reports while serving as a liaison among various stakeholders.
Work at CenterPoint Energy
Shannon Chism has been employed at CenterPoint Energy since 2012, serving as an Operations Representative for 12 years in Houston, Texas. In this role, Chism conducts routine quality audits to ensure that work progresses according to specifications. She is responsible for obtaining excavating permits from local jurisdictional agencies, which is crucial for compliance and operational efficiency. Chism also generates weekly and daily leak reports using MS Excel, contributing to the company's commitment to safety and reliability.
Education and Expertise
Shannon Chism possesses expertise in various operational tasks relevant to her role at CenterPoint Energy. She is proficient in using SAP for daily operations, which includes finding and printing work orders, managing leaks, and handling service breakdowns. Her skills extend to generating reports and accessing customer account information, which are essential for effective communication and service delivery.
Background
Chism's background includes extensive experience in operations within the energy sector. As the main liaison between customers, management, construction, contractors, and landscape services, she plays a vital role in facilitating communication and ensuring that projects meet customer expectations. Her organizational skills are evident in her maintenance of a database in MS Access, which tracks leaks, non-leaks, new services, jobs, and yard restorations.
Achievements
In her position at CenterPoint Energy, Shannon Chism has successfully implemented routine quality audits and corrective actions to enhance operational standards. Her ability to generate detailed leak reports and maintain an organized database demonstrates her commitment to operational excellence and customer service. Chism's role as a liaison highlights her contribution to effective project management and stakeholder engagement.