Sherry Kemmetmueller
About Sherry Kemmetmueller
Sherry Kemmetmueller serves as the Contact Center Manager at CenterPoint Energy, where she has worked for 27 years. She possesses strong analytical skills and extensive experience in the utilities industry, particularly in credit collections and operations management.
Work at CenterPoint Energy
Sherry Kemmetmueller has been employed at CenterPoint Energy since 1997, serving as the Contact Center Manager. With 27 years of experience in this role, she has developed a comprehensive understanding of contact center operations within the utilities sector. Her long tenure at CenterPoint Energy highlights her commitment to the organization and her expertise in managing customer interactions effectively.
Education and Expertise
Sherry Kemmetmueller studied Business Administration at the University of Phoenix from 2007 to 2011, where she earned an Associate of Applied Business (AAB) degree. Her educational background complements her extensive experience in the utilities industry, where she has honed her analytical skills and expertise in business process improvement. This combination of education and practical experience supports her role in optimizing operations within the contact center.
Background
Sherry Kemmetmueller has a robust background in the utilities industry, with a focus on credit collections and operations management. Her career spans over two decades, during which she has gained significant experience in managing contact center operations. This background has equipped her with valuable insights into the challenges and opportunities within the utilities sector.
Achievements in Coaching and Management
Sherry Kemmetmueller has a proven track record in coaching and people management within the utilities sector. Her leadership experience is evident through her ability to guide teams effectively, fostering a productive work environment. This focus on coaching has contributed to the overall performance and development of her team members in the contact center.