Susan Coronado
About Susan Coronado
Susan Coronado serves as the Lead Customer Service Representative at CenterPoint Energy, a position she has held since 1998, totaling 26 years of experience in the role.
Work at CenterPoint Energy
Susan Coronado has been employed at CenterPoint Energy since 1998. She holds the position of Lead Customer Service Representative (CSR). In this role, she is responsible for overseeing customer service operations and ensuring that client inquiries and issues are addressed efficiently. Her long tenure at the company reflects her commitment to customer service excellence and her deep understanding of the company's operations.
Professional Experience
With 26 years of experience at CenterPoint Energy, Susan Coronado has developed extensive knowledge in customer service management. Her role as Lead CSR involves training and mentoring new staff, as well as implementing best practices to enhance customer satisfaction. Her experience contributes to the overall effectiveness of the customer service team.
Career Longevity
Susan Coronado's career at CenterPoint Energy spans over two decades, highlighting her dedication to the organization. Her long-standing position allows her to build strong relationships with customers and colleagues, fostering a collaborative work environment. This longevity is indicative of her adaptability and expertise in the customer service field.