Terry Peabody
About Terry Peabody
Terry Peabody serves as the North Contact Center Lead at CenterPoint Energy in Minneapolis, MN, a position he has held since 2012. He has a background in customer service, having previously worked at St. Joseph Hospital and The Home Depot.
Work at CenterPoint Energy
Terry Peabody has served as the North Contact Center Lead at CenterPoint Energy since 2012. In this role, he oversees operations and management of the contact center, ensuring efficient service delivery to customers. His tenure at CenterPoint Energy spans over 12 years, during which he has contributed to the company's customer service initiatives in Minneapolis, MN.
Previous Employment Experience
Before joining CenterPoint Energy, Terry Peabody worked at St. Joseph Hospital as a Patient Service Representative (PSR) from 1992 to 2006. This role lasted 14 years and was based in Ann Arbor, Michigan. Following his time at the hospital, he worked at The Home Depot as a Head Cashier from 2007 to 2012 in Monticello, MN, where he managed cash operations and customer interactions.
Education Background
Terry Peabody attended Belleville High School from 1984 to 1987, completing a three-year program. His education provided a foundation for his subsequent career in customer service and management roles across various industries.