Thomas Cliffe
About Thomas Cliffe
Thomas Cliffe serves as the Director of Gas Operations Technology Services at CenterPoint Energy, where he has worked for 50 years. He has led significant projects, including the deployment of an Automated Meter Reading system for 1.4 million customers and the implementation of the company's first LAN system.
Work at CenterPoint Energy
Thomas Cliffe has worked at CenterPoint Energy for 50 years, holding the position of Director of Gas Operations Technology Services. In this role, he leads a team of over 50 project managers and analysts across multiple states, including Texas, Louisiana, Mississippi, Arkansas, Oklahoma, and Minnesota. His extensive experience at the company began in the field operations group of Houston Natural Gas, a predecessor to CenterPoint Energy.
Education and Expertise
Thomas Cliffe has developed significant expertise in technology deployment and operations management throughout his career. He was promoted to Director of Technology in 2002, reflecting his deep understanding of operational technology within the gas industry. His technical skills include the development of PC-based software to support engineering operations and the deployment of automated systems for customer service.
Background
Cliffe began his career in the field operations group of Houston Natural Gas. He was responsible for deploying the company's first Local Area Network (LAN) system in the corporate offices in 1990. In 1998, he was promoted to Manager of Workstation/Network Support, where he oversaw critical technology advancements. His early work included replacing private radio systems with broadband to support Mobile Data in major metropolitan areas.
Achievements
Thomas Cliffe led the deployment of an Automated Meter Reading (AMR) system for 1.4 million natural gas customers in Houston and South Texas. This initiative significantly enhanced operational efficiency and customer service. His leadership in technology projects has had a lasting impact on the company's operations and service delivery.