Yolanda Parra
About Yolanda Parra
Yolanda Parra serves as the Critical Integration Management Office Lead at CenterPoint, where she has worked since 2015. She has a background in operations management and business transformation, with previous roles at BHP Billiton and Electronic Data Systems.
Work at CenterPoint Energy
Yolanda Parra has been serving as the Critical Integration Management Office (CIMO) Lead at CenterPoint Energy since 2015. In this role, she manages the escalation process for conflicts that require senior management approval within the Critical Integration Management Office. Parra is responsible for providing weekly updates on team deliverables to executive leadership, ensuring that all critical integration points are communicated effectively. Her leadership in this position has contributed to the overall efficiency and effectiveness of the organization's IT service delivery.
Previous Experience at BHP Billiton
Yolanda Parra worked at BHP Billiton in two capacities. Initially, she served as the Regional Operations Manager for North America from 2008 to 2009 while contracted through Deloitte. Following this role, she was employed as an Information Management Analyst - Service Delivery from 2010 to 2014. During her time at BHP Billiton, Parra focused on delivering innovative service delivery solutions that enhanced the maturity of IT organizations.
Career at Electronic Data Systems
Yolanda Parra spent 19 years at Electronic Data Systems (EDS) as a Senior Consultant in Business Transformation from 1989 to 2008. Her long tenure at EDS allowed her to develop extensive expertise in IT service delivery and business transformation strategies. This experience laid the foundation for her later roles in critical integration management and service delivery.
Consulting Role at Icon Information Consultants
Parra worked as a Consultant at Icon Information Consultants from 2014 to 2015, where she served as the IT Service Coordinator at CenterPoint Energy. This role involved coordinating IT services and ensuring alignment with organizational goals, further enhancing her skills in managing IT service delivery and stakeholder relationships.
Education and Expertise
Yolanda Parra studied at California State University, Long Beach, from 1979 to 1982. Her educational background, combined with her extensive professional experience, has equipped her with the knowledge and skills necessary to excel in IT service delivery and integration management. Parra has a strong track record of building robust vendor and partner relationships, aligning their strengths to meet end user expectations.