Angela Burgess
About Angela Burgess
Angela Burgess is a Sales Support professional at Centerprise International, where she has worked since 2013. She has extensive experience in customer service and order management, primarily at Level 3 Communications, and has contributed to securing 20 new schools for the Education Sales Team.
Current Role at Centerprise International
Angela Burgess currently serves as Sales Support at Centerprise International, a position she has held since 2013. In this role, she supports the Education Sales Team in tendering for new Free schools across the UK. Her contributions have been significant, as she has played a role in winning 20 new schools since she began her tenure. Angela's responsibilities include organizing site visits for engineers to install ICT solutions in schools and maintaining records on SharePoint.
Previous Experience at Level 3 Communications
Angela Burgess has extensive experience at Level 3 Communications, where she worked in various roles from 2001 to 2013. She began as a Customer Service Representative I and progressed to Customer Service Representative II, and then to Order Manager I. Additionally, she served as a Service Delivery Manager I and worked briefly as Order Entry Admin SROD HRMC. Her time at Level 3 Communications totaled over a decade, during which she developed skills in customer service, order management, and service delivery.
Education and Qualifications
Angela Burgess studied at Richard Aldworth Secondary School from 1979 to 1984, where she achieved a CSE qualification. She holds a City and Guilds qualification in Word, Excel, and Database, demonstrating her proficiency in essential software applications. Additionally, she possesses a Prince 2 qualification, indicating her knowledge in project management methodologies. Angela also has SC clearance, which was valid until 2022.
Key Responsibilities and Skills
In her current role, Angela Burgess handles pricing, quoting, and ordering for schools using SAP, ensuring that ICT solutions are delivered within strict budgets. She coordinates with purchasing and finance teams to resolve customer queries and manage account budgets. Her organizational skills are evident in her ability to arrange site visits for engineers and maintain detailed records on SharePoint, showcasing her attention to detail and commitment to efficient operations.