James Harrison
About James Harrison
James Harrison is a Second Line Support Engineer currently employed at Centerprise International since 2021. He has previous experience in various support roles, including positions at Exclusive Networks Limited UK, MDS Technologies Ltd, and 4D - Cloud, Connectivity and Colocation.
Work at Centerprise International
James Harrison has been employed at Centerprise International as a Second Line Support Engineer since 2021. In this role, he is responsible for providing advanced technical support and troubleshooting for clients, ensuring that their IT systems operate efficiently. His experience in this position has contributed to the overall effectiveness of the support team.
Previous Experience in IT Support
Prior to his current role, James Harrison worked at Exclusive Networks Limited UK as a First Line Support Engineer from 2017 to 2018. He also served as a Support Engineer at MDS Technologies Ltd from 2018 to 2019. Additionally, he was a First Line Support Technician at 4D - Cloud, Connectivity and Colocation in 2017. These positions provided him with a solid foundation in technical support and customer service.
Education and Expertise
James Harrison studied at Farnborough College of Technology, where he achieved a qualification in Information Technology. This educational background has equipped him with the necessary skills and knowledge to excel in various IT support roles throughout his career.
Career Timeline
James Harrison's career in IT support began in 2017 when he worked as a First Line Support Technician at 4D - Cloud, Connectivity and Colocation for 9 months. He then transitioned to Exclusive Networks Limited UK for 3 months as a First Line Support Engineer. Following this, he spent one year at MDS Technologies Ltd as a Support Engineer before joining Centerprise International in 2021.