Luke Waterman Healey
About Luke Waterman Healey
Luke Waterman Healey is a Service Desk Technical Analyst with extensive experience in technical support roles. He has worked at various companies, including Clinical Solutions, Centerprise International, and currently at Capita and Trans European Technology.
Current Role at Capita
Luke Waterman Healey serves as a Service Desk Technical Analyst at Capita. He has held this position since 2011, accumulating over 13 years of experience in the role. His responsibilities include providing technical support and assistance to clients, ensuring efficient resolution of issues, and maintaining high levels of customer satisfaction.
Experience at Trans European Technology
Since 2020, Luke Waterman Healey has been employed as a Solutions Engineer at Trans European Technology (TET Limited) in Woking, England. In this role, he focuses on developing and implementing technical solutions to meet client needs, leveraging his extensive background in technical analysis and support.
Previous Employment at Centerprise International
Luke Waterman Healey worked at Centerprise International as a Technical Analyst from 2018 to 2020. During his two years in this position, he contributed to various technical projects and supported clients with their IT needs. His experience at Centerprise International further enhanced his skills in technical analysis.
Background in Clinical Solutions
Prior to his roles at Centerprise International and Trans European Technology, Luke Waterman Healey worked as a Service Desk Analyst at Clinical Solutions from 2011 to 2020. His nine years in this position allowed him to develop a strong foundation in technical support and customer service.
Education and Qualifications
Luke Waterman Healey studied at Bracknell & Wokingham College, where he completed a BTEC National Diploma in Information Technology Practice (ITP) from 2005 to 2007. This educational background provided him with essential knowledge and skills that have been beneficial throughout his career in technical support and analysis.