Celina Prouty
About Celina Prouty
Celina Prouty serves as a Customer Success Associate at Centivo, a position she has held since 2021. With a background in customer service and real estate, she has accumulated diverse experience across various roles in Colorado.
Work at Centivo
Celina Prouty has been employed at Centivo as a Customer Success Associate since 2021. In this role, she focuses on ensuring customer satisfaction and fostering positive relationships with clients. Her position is remote, allowing her to engage with customers effectively from various locations. Over her three years at Centivo, she has contributed to enhancing the customer experience and supporting the company's mission.
Previous Experience in Customer Success
Before joining Centivo, Celina Prouty worked at Apostrophe, Inc. as a Customer Success Associate from 2020 to 2021. In this capacity, she was responsible for addressing customer inquiries and providing support. Additionally, she served as a Member Care Specialist at Apostrophe, Inc. from 2019 to 2020, where she further developed her skills in customer service and care.
Real Estate Experience
Celina Prouty has a background in real estate, having worked as a Real Estate Agent at iHOMES COLORADO from 2017 to 2020 and at HomeSmart from 2020 to 2021. During her time at iHOMES COLORADO, she gained experience in property transactions and client relations. Her role at HomeSmart involved similar responsibilities, where she assisted clients in buying and selling properties.
Education and Expertise
Celina Prouty studied at the University of Colorado Denver, where she earned a Bachelor of Arts in Psychology. She completed her degree between 2021 and 2022. This educational background provides her with insights into human behavior, which can be beneficial in her customer success roles.
Career Background
Celina Prouty's career began at Uber Technologies LLC, where she worked as a Customer Care Representative from 2016 to 2017. Following this, she held positions at Home Instead Senior Care as a Scheduler from 2018 to 2019 and at iHOMES COLORADO as an Operational Specialist in 2018. Her diverse work experience has equipped her with a range of skills applicable to customer service and operational roles.