Jeannie Roberts
About Jeannie Roberts
Jeannie Roberts serves as the Director of Client Services & Support at Centivo, where she has worked since 2020. With over 20 years of experience in the self-insured health insurance industry, she specializes in creating non-traditional benefit plans and has a strong background in vendor negotiation and policy development.
Work at Centivo
Jeannie Roberts has been serving as the Director of Client Services & Support at Centivo since 2020. In this role, she focuses on enhancing client relationships and ensuring effective support services. Her leadership contributes to the development of innovative client solutions that align with Centivo's mission in the health insurance sector.
Previous Experience
Before joining Centivo, Jeannie Roberts worked at MVP Health Care as the Leader of Alternative Funding & Business Development from 2016 to 2020. Prior to that, she held the position of Manager of Client Services, Operations Implementation & Health Plan Compliance at Lifetime Benefit Solutions, Inc. from 2014 to 2016. Her diverse roles have equipped her with extensive knowledge in client services and operational management.
Education and Expertise
Jeannie Roberts earned her Master of Business Administration (MBA) from Columbia College in New York, specializing in Business Administration and Management. Her educational background supports her expertise in policy development, process improvement, and vendor negotiation, which are essential in her current role and previous positions.
Industry Experience
With over 20 years of experience in the self-insured health insurance industry, Jeannie Roberts has developed a strong foundation in managing Medicare and Medicaid products. Her focus on creating non-traditional benefit plans highlights her commitment to developing strategies that enhance client retention and satisfaction.