Katelyn Crohn
About Katelyn Crohn
Katelyn Crohn is a Member Care Analyst at Centivo, where she has worked since 2021. She has a diverse professional background, including roles in customer service, sales, and marketing across various organizations.
Current Role at Centivo
Katelyn Crohn serves as a Member Care Analyst at Centivo, a position she has held since 2021. In this role, she is responsible for supporting member inquiries and ensuring a high level of customer satisfaction. Based in Denver, Colorado, Katelyn has contributed to the organization's member care initiatives for three years.
Previous Experience at Wurk
Katelyn Crohn worked at Wurk in two different capacities. She began as a Business Development Representative for one month in 2019, where she focused on client engagement and business growth. Following this, she served as a Database Marketing Specialist from 2019 to 2020 for ten months, contributing to marketing strategies and data management.
Customer Service Background
Katelyn has a solid background in customer service. She worked as a Customer Service Representative at The Peoples State Bank from 2018 to 2019 for one year, where she assisted customers with their banking needs. Additionally, she served as a Bank Teller at Lake City Bank from 2013 to 2014 for one year, further enhancing her customer interaction skills.
Educational Qualifications
Katelyn Crohn holds two Bachelor's degrees from Indiana University Bloomington. She studied Chinese Language and Literature, as well as Political Science and Government, completing her studies from 2013 to 2017. Her educational background provides her with a diverse perspective and knowledge base.
Early Career Experience
Katelyn's early career includes various roles that contributed to her professional development. She worked as a Sales Associate at Rogers Enterprises Inc. in 2017 for eight months, and as a Marketing Representative at SmarTravel for three months in 2015. Additionally, she completed an internship at Carl Lamb and Associates in 2014 for four months, gaining valuable industry experience.