Kim A. Dumont, MBA

Client Success National Accounts @ Centivo

About Kim A. Dumont, MBA

Kim A. Dumont, MBA, is a professional in Client Success for National Accounts at Centivo, with extensive experience in healthcare management and benefits consulting. She holds an MBA in Healthcare Management and has worked in various roles, including senior account management and project management, across notable organizations in the healthcare sector.

Work at Centivo

Kim A. Dumont currently holds the position of Client Success - National Accounts at Centivo. She has been with the company since 2022, contributing to client management and success strategies within the organization. Her role involves overseeing national accounts and ensuring that clients receive optimal service and support.

Education and Expertise

Kim A. Dumont has a comprehensive educational background. She earned an MBA in Healthcare Management from Southern New Hampshire University. Additionally, she completed an Advanced Certificate in Strategic HR Management at Cornell University. Dumont also holds a BA in Psychology from the University of New Hampshire. Her expertise includes provider contract negotiation and self-funding strategies, as well as experience in sales and operations related to benefits management and healthcare innovation.

Background in Healthcare Management

Dumont has extensive experience in the healthcare sector, particularly in roles focused on client management and cost containment. She worked as a Health Insurance - Provider Network Contract Manager at Harvard Pilgrim Health Care from 2017 to 2020. Prior to that, she served as an Implementation Project Manager at Cigna from 2015 to 2017, where she managed projects related to healthcare implementation.

Previous Roles and Experience

Before her current role at Centivo, Kim A. Dumont held several positions that contributed to her expertise in employee benefits and project management. She worked as a Senior Project Manager in Global Benefits Management at Mercer from 2020 to 2021. Additionally, she served as an Employee Benefits Senior Account Manager at Oakbridge Insurance from 2021 to 2022, where she focused on client account management and benefits solutions.

Professional Certifications

Kim A. Dumont has pursued professional development through various certifications. She is a candidate for the Registered Employee Benefits Consultant (REBC) designation from the National Health Underwriter Association (NAHU). This certification reflects her commitment to enhancing her knowledge and skills in employee benefits consulting.

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