Andrea Casterton
About Andrea Casterton
Andrea Casterton is a Solutions Specialist at CentralSquare Technologies, where she has worked since 2019. With a background in technical sales and public safety software, she specializes in Computer Aided Dispatch systems and manages RFPIO library content.
Work at CentralSquare Technologies
Andrea Casterton has been employed at CentralSquare Technologies since 2018, holding the position of Technical Sales Engineer for six years. In this role, she specializes in advising on the functionality of Computer Aided Dispatch Enterprise systems and related public safety software. Since 2019, she has also served as a Solutions Specialist, acting as a point of reference for Computer Aided Dispatch representatives regarding software capability, process, and compliance. Additionally, she is responsible for managing RFPIO library content, ensuring timely and effective deliverables.
Previous Experience at TriTech Software Systems
Prior to her tenure at CentralSquare Technologies, Andrea Casterton worked at TriTech Software Systems. She served as a Technical Analyst from 2015 to 2018, where she contributed for three years. Before that, she was an Associate Technical Analyst for 11 months from 2014 to 2015. In these roles, she gained experience in technical analysis and support within the software industry.
Education and Expertise
Andrea Casterton completed some college courses at Western Technical College from 2008 to 2010, focusing on Graphic Design and Photography. She also holds a High School Diploma from Mabel-Canton High School. Her educational background supports her expertise in technical sales and software solutions, particularly in the public safety sector.
Recruitment and Team Development
In her current role, Andrea Casterton conducts interviews to assess skills and job fit for new team members and potential hires. This responsibility highlights her involvement in team development and recruitment processes, ensuring that the right candidates are selected for her organization.
RFPIO Software Management
Andrea Casterton utilizes RFPIO software to efficiently manage and respond to RFP and sales requests. Her proficiency in this software aids in streamlining the proposal process and enhancing the overall efficiency of her team's operations.