Bolatito (Tito) Ayanbajo
About Bolatito (Tito) Ayanbajo
Bolatito (Tito) Ayanbajo is a Product Support Specialist at CentralSquare Technologies, where he has worked since 2019. He holds a Master of Science in Information Technology from North Carolina Agricultural and Technical State University and has extensive experience in technical support and client advocacy.
Work at CentralSquare Technologies
Bolatito Ayanbajo has been employed as a Product Support Specialist at CentralSquare Technologies since 2019. In this role, he is based in High Point, North Carolina, and has accumulated five years of experience. His responsibilities include troubleshooting and resolving client issues, utilizing his expertise in SQL server scripting and management. He acts as a client advocate, ensuring that issues are escalated to management when necessary and that clients remain informed throughout the resolution process.
Education and Expertise
Bolatito Ayanbajo holds a Master of Science (MSc) degree in Information Technology from North Carolina Agricultural and Technical State University, where he studied from 2016 to 2018. Prior to this, he earned a Bachelor of Science (B.Sc.) in Mass Communication from the University of Lagos, completing his studies from 2009 to 2014. His educational background supports his technical expertise, particularly in SQL server scripting and management.
Background in Technical Support
Ayanbajo has a diverse background in technical support roles. He worked at North Carolina Agricultural and Technical State University in various capacities, including as a Technical Support staff member for four months in 2018 and as a Graduate Hall Director from 2017 to 2018. He also served as a Student Technical Support for six months in 2017. Additionally, he gained experience as an IT Governance Intern at Arch Mortgage Insurance Company for two months in 2018.
Documentation and Knowledge Sharing
In his current role and previous positions, Bolatito Ayanbajo is responsible for documenting technical work and research in detail. This documentation supports case resolution and facilitates knowledge sharing among team members. He develops and maintains comprehensive product knowledge, enabling him to provide accurate and complete technical resolutions efficiently.